news

Online orders accepted

We now accept online order with below policy update due to COVID-19

COVID-19 disclaimer

– Due to COVID-19 and risk of transportation CUSTOMER / BUYER are responsible for the shipped goods

– Shipment issues like: Parcel missing, damaged or delay in delivery should be directly addressed to Delhivery.com.

– Once the order is shipped we will supply you the tracking number, DIY-India.com/ASENSAR Automation Pvt. Ltd. will not be held responsible for any shipping issues.

– Cancelling: Orders once shipped cannot be canceled, returned or refund.

– Warranty: are only against manufacturing defect

– We may cancel your order if our logistics partner is not able to service your location.

Read more: Shipping Policy / Blog Updates

news

Important Notice: Issue With Tracking India Post Parcel

We got complaints from several customers that India post tracking ID is not working. After getting in touch with India post parcel hub, here is the update.

There was a Internet connection outage at India post parcel hub, Ekkatuthangal, Chennai. Due to this parcels sent through this hub since 6-June-2017, the parcels tracking number are not not entered into India post tracking system. Due to this the tracking numbers will be shown as Invalid in the India post tracking site.

But your parcel will be traveling on the way to your address. Once the tracking number is entered into the tracking system, you will be able to get its where abouts. Which is expected to be done in 1-2 working days as per the officials.

Now a days India post is having very strict process in place. So We request our customers not to worry, and rest assured that your parcels will reach you safely.